What payment methods do you accept?
We accept PayPal, Apple Pay, iDEAL, and all major debit or credit cards.
How can I stay updated on new arrivals?
You can subscribe to our newsletter and follow our Instagram page for the latest drops, restocks, and updates at the bottom of this page. You are also able to join our Discord community to stay up to date with any events.
Which brands do you sell?
Helmut Lang, Jean Paul Gaultier, Roberto Cavalli, Saint Laurent, Gucci, etc. We offer a rotating selection of vintage and pre-owned designer and premium brands. mainly
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and the size/value of your order. We offer tracked shipping for all orders.
How long does delivery take?
Estimated delivery times depend on destination:
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Netherlands: 1–3 business days
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Europe: 3–7 business days
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International: 5–14 business days
Please note that delays caused by couriers or customs are outside our control.
Do you ship internationally?
Yes, we ship worldwide using tracked shipping services.
Are duties or import taxes included?
Orders shipped outside the European Union may be subject to customs duties, VAT, or import taxes depending on your country. These charges are the responsibility of the buyer unless stated otherwise at checkout.
Are your items authentic?
Yes. We carefully inspect all designer items and only sell products we believe to be authentic. Any authenticity details provided in the listing should be reviewed before purchase.
What condition are the items in?
All items are vintage or pre-owned unless stated otherwise. This means they may show signs of wear, age, fading, or minor imperfections. Any noticeable flaws will be mentioned and/or shown in the product listing. Please review all photos and descriptions carefully before ordering.
Can I return my order?
Yes. Customers may request a return within 14 days of delivery in accordance with our Returns Policy. Items must be returned in the same condition as received. Please see our full Returns & Cancellation Policy for complete details.
What if my order arrives damaged or incorrect?
If you receive the wrong item or discover undisclosed damage, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
How can I contact you?
You can reach us through our contact form, by email at [your email address], or through Instagram DM [@yourinstagram].
Do you offer collaborations, styling requests or rentals?
Yes. For collaborations, editorial pulls, rentals, or styling inquiries, please contact us directly by email or Instagram with your request and details.
What if my package has not arrived?
If your tracking has stopped updating or your package has not arrived within the expected timeframe, please contact us and we will assist in locating the shipment.
Where do you ship from?
Orders are shipped from the Netherlands or Italy.
Thank you for supporting sustainable fashion and pre-loved luxury.
